Terms & Conditions and Privacy Policy
Ground Zero Academy is an industry-focused learning platform connected with the experience and working environment of Ground Zero Events. The Academy provides structured online learning, practical assignments, assessments, mentoring and, where applicable, access to real event-based industry opportunities for eligible students.
By enrolling in the programme, accessing programme content, submitting assignments, participating in assessments or accepting an industry opportunity, the student acknowledges that they have read and understood these Terms & Conditions and agree to comply with them.
The programme is designed as a structured online learning experience intended to build practical understanding and industry readiness in event management.
The Academy uses assignments, quizzes/checkpoints and a final readiness assessment to evaluate student completion and preparedness.
Industry exposure is designed around actual event requirements. Eligible students may receive access to suitable real event-based opportunities during the applicable opportunity window.
Enrolment in or completion of the programme does not guarantee internship placement, employment, freelance work, stipend/payment, a particular role, a particular number of events, or an opportunity in a particular city.
The Academy does not represent that every student will receive the same number or type of event opportunities. Opportunities are dependent on actual requirements and capacity.
When a student accepts an event opportunity, the student is expected to honour the confirmed reporting time and agreed commitment. Late cancellation or no-show may affect future opportunity priority.
Specific cancellation, no-show, attendance and expense rules may be communicated separately for each event opportunity and will apply to that opportunity.
Because industry opportunities vary by event and location, travel, accommodation, meals, stipend, payment and other expenses are not automatically included unless specifically communicated for the particular opportunity.
Students should not assume that the Academy will provide travel, accommodation or a local opportunity in every city.
Programme fees, payment schedules, instalment arrangements and any applicable taxes or charges will be communicated through the applicable admission or payment process.
Students should retain their payment confirmation and programme-related transaction records.
Where the Academy provides a certificate, eligibility for the certificate will depend on the completion criteria communicated for the programme. A certificate does not by itself guarantee employment, internship placement or any particular career outcome.
The Academy may make reasonable changes to lesson sequencing, mentors, schedules, learning resources, platforms or operational processes where required. Such changes may be made to improve delivery, maintain quality or respond to operational circumstances.
The Academy may suspend or terminate a student’s programme or opportunity access where there is a serious or repeated breach of these Terms, misuse of programme content, misconduct, fraudulent activity or behaviour that creates a material risk to students, staff, clients, partners or event operations.
The programme is intended to provide structured education, practical understanding and a pathway toward industry readiness. Career outcomes depend on individual performance, skills, conduct, market conditions, opportunities and other factors outside the Academy’s control.
The Academy does not guarantee a specific job title, salary, employment, freelance assignment, internship placement, number of events or other particular career outcome.
The Academy may use third-party learning, communication, payment, hosting, video, analytics or other technology services. Use of such services may also be subject to the terms and privacy policies of the relevant third-party provider.
Ground Zero Academy respects the privacy of students, applicants and website visitors. This Privacy Policy describes the types of information that may be collected through the website, enrolment process, programme systems, assessments and industry opportunity processes, and how that information may be used.
The Academy may maintain records relating to module completion, assignment submission, quiz/checkpoint results, final readiness assessment, event attendance and performance where applicable. Such records may be used to administer the programme and assess eligibility for suitable opportunities.
Where a student becomes eligible for an industry opportunity, relevant information may be used internally for opportunity matching, selection, briefing, attendance tracking, supervision and performance recording.
The Academy may contact students using the contact details provided during enrolment for programme-related communications, reminders, support, assessments, opportunity notifications and other relevant administrative purposes.
Payment transactions may be processed through third-party payment providers. Where applicable, payment providers may collect and process payment information under their own terms and privacy policies. The Academy should not request or store sensitive payment credentials such as card PINs or banking passwords through ordinary programme communication channels.
The website may use cookies, analytics tools or similar technologies to support website functionality, understand usage and improve the user experience. The specific technologies used should be disclosed or configured according to the website’s actual implementation.
Information may be shared with authorised internal team members, service providers, mentors, event supervisors, technology providers or relevant opportunity partners where reasonably necessary to deliver the programme or an applicable industry opportunity.
Information should not be shared beyond what is reasonably necessary for the relevant purpose, subject to applicable law.
Ground Zero Academy will take reasonable organisational and technical measures to protect information against unauthorised access, misuse, loss or disclosure. No method of electronic storage or transmission can be represented as completely risk-free.
Information may be retained for as long as reasonably necessary for programme administration, student records, opportunity tracking, legal obligations, dispute resolution, legitimate operational purposes or other disclosed purposes.
Students may contact the Academy regarding questions or requests concerning their personal information, subject to applicable law and the Academy’s ability to verify the requester’s identity.
Real event environments may involve photography, videography or other event documentation. Any use of student images, recordings or identifiable media for promotional or public purposes should be handled in accordance with the consent process applicable to the student and the relevant event.
The Academy website or programme communications may contain links to third-party websites or services. Ground Zero Academy is not responsible for the privacy practices or content of third-party services and students should review their applicable policies.
By enrolling in the programme or submitting the applicable acknowledgement form, the student confirms that they have read and understood the applicable Terms & Conditions and Privacy Policy.
Ground Zero Academy
Learn Online. Prove Your Readiness. Get Access to Real Event Opportunities.